Terms and Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
Orders Shipping
Your order will be processed and delivered without undue delay, if received by 12 noon ( Monday to Friday) and we aim to dispatch your order as soon as possible.
Our standard UK postage starts with Royal Mail 2nd class, but on most occasions is sent first class
Payment
All transactions are processed by Pay pal
Please allow for up to 7 working days for delivery following the dispatch of your order.
Cancellations, returns and refunds
All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods. (See below Cancellations policy)
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Website access
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
We reserve the right to update or amend these Terms and Conditions at any time and your continued use, of this webs site confirms your acceptance of these terms.
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
1.3 You not may print and download material from this website or reproduce any content without our prior written consent.
1.4 All copyright remains with Craft Fairy.
1.5 You may not redistribute (including copying, sharing, lending, duplicating, re-selling) the products or their content in either their digital or printed format.
1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.
1.7 When using this website you shall not post or send to, or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
Links to and from other websites
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed and authority is given by Craft Fairy in writing.
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
Disclaimer
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date. This includes colour representation of images which is affected by which the selected form of viewing device which is used by the customer.
1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
Orders Shipping
1.16 Your order will be processed and delivered without undue delay, if received by 12 noon ( Monday to Friday) and we aim to dispatch your order as soon as possible.
Our standard UK postage starts with Royal Mail 2nd class, but on most occasions is sent first class
Payment
All transactions are processed by Pay pal
1.17 Please allow for up to 7 working days for delivery following the dispatch of your order.
Cancellations, returns and refunds
1.18 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
1.19 Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.
1.20 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the resalable goods back to us to our contact address at your own cost (unless we delivered the item to you in error).
1.21 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense, or they are not in a resalable condition.
We advise proof of postage as we are responsible for loss of any returned items during transit
We are unable to accept return goods if you change your mind and they are a cut length to your personal requirements.
1.22 Once you have notified us that you wish to cancel the order (in writing by email) any sum debited to us will be refunded to you as soon as possible ( excluding postage) and in any event within 14 days of your cancellation. If our error a full refund will be given including postage.
1.23 You will not have any right to cancel an order for the supply of any of the following goods
(d) the supply of goods that are made to the customer's specification or are clearly personalised
Law and jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.
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